Let clients manage their appointments
A private link lets clients confirm, cancel or reschedule according to your rules.
Before you start
Use the current link shared by the business. Clients do not need to sign in to the management dashboard for this process.
Subject to appointment status, time windows and rescheduling limits. Cancellation does not automatically issue a refund.
Step by step
- As the business, review rescheduling and cancellation rules and time windows.
- The client opens their current link and checks the service, professional, time and location.
- They can confirm a pending appointment, cancel within the allowed window or choose a new time when available.
- Review the change in the calendar. If an option is unavailable, the client should contact the business.
Usage details
The link allows one reschedule per appointment with the same professional; it does not change services. Cancellation does not automatically refund a payment. A rescheduling fee is added to the appointment for collection by the business. The link expires two hours after the appointment starts.