- 1Before the visit
- 2During the visit
- 3After the visit
Clients
Every client, with their history at hand
Keep contact details, notes, tags and appointments in one profile per client. Before each service, you know who is coming and what they have had with you.
14-day trial · Card required
Sample client 7
- Brows · Touch-upOct 12, 2026 · Professional BUpcoming
- Brows · MicrobladingSep 14, 2026 · Professional BCompleted
- Spa · FacialAug 2, 2026 · Professional CCompleted
- 1Search by name, email or phone
- 2Appointment and visit history
- 3Tags and VIP marker
What changes in your day
Without Guwy, and with it
Without Guwy
- Client details are scattered across your phone, a notebook and chat threads
- Before a touch-up, you dig through old messages to see what was done and by whom
- Team notes and instructions for the client end up mixed together
With Guwy
- One profile with contact details, notes, tags, appointments and related forms
- Their history shows service, professional, date, status and linked forms
- Internal notes stay separate; client notes go by email or SMS when you choose
How it works
Clients in three steps
- 01
Find or create the profile
Search by name, email or phone before creating a new profile. You can also create it from the appointment form.
- 02
Organize it with tags
Create tags with a name, icon and color, assign them to each profile and mark your VIP clients so they stand out in the directory.
- 03
Prepare the next appointment
Review past and upcoming appointments with service, professional, status and forms, and leave notes for your team.
Try it here
Open a sample client profile
A sample client coming back for her lip blush touch-up. See what her profile shows you before the appointment.
Tags and VIP
- Client
- Sample Client
- Tags
- VIP · Permanent Makeup
- Where it shows
- Directory indicator and VIP filter
The VIP mark helps you recognize the client; on its own it doesn’t trigger discounts, priority or messages.
Sample dataVisit history
- Last visit
- Lip blush · Professional A
- Status and forms
- Completed · consent form linked
- Next appointment
- Lip blush touch-up · Nov 3
A visit is a completed appointment whose start time has passed; future bookings don’t count. History is not proof of payment.
Sample dataAppointment notes
- Internal note (team only)
- Sensitive skin; check previous shade
- Note for the client
- Avoid direct sun for the first few days
- Sending
- Email with the text, or SMS with a link
Saving doesn’t send the note. SMS requires appointment consent and resources; its private link lasts seven days.
Sample dataClients
Everything you can do
One profile per client
Contact details, notes, tags, appointments and related forms in one place. Appointment and marketing SMS consent are managed separately.
Appointment and visit history
See upcoming and past appointments with service, professional, date, status and linked forms, for example before a touch-up.
Tags and VIP clients
Group your directory with your own tags and filter VIP, blocked or archived clients.
Internal notes and client notes
Keep team-only information apart from instructions for the client, and send those by email or SMS when you choose to.
A tidy directory
Archive profiles you no longer use and restore them when needed. Data deletion is a separate process.
For your specialty
How each specialty uses it
- Permanent Makeup Save pigment shade, technique and procedure notes in the client profile. See the solution
- Lashes Save curl, lengths and thickness from each lash map in the client profile. See the solution
- Facial aesthetics Skin type, products used and home-care tips in their profile. See the solution
- Hair removal Hard or soft wax, areas and comments saved in each client profile. See the solution
- Body Preferred pressure, scents and session notes in their profile. See the solution
- Nails Shape, length and favorite shades saved in their profile. See the solution
Clients
Frequently asked questions
No. The VIP marker helps you recognize the client, but it does not activate discounts, priority or messages on its own. Deleting a tag removes its assignments and keeps the clients.
No, sending is an action you choose. Email contains the text and SMS a private link that lasts seven days; SMS requires client consent and available resources. Later edits do not change a copy already sent.
A completed appointment whose start time has passed, even if it includes several services. Future bookings do not count as visits. History reflects recorded statuses and does not replace a payment receipt.
Archiving is reversible: an owner or manager removes the profile from the regular directory and can unarchive it later. Data deletion is a separate action and requires owner verification.
Already using Guwy?
Step-by-step guides
Set it up with the help center guides.
Try it with your business, 14 days.
US$24.99 a month with 1 professional included · US$15.99 per additional professional · Card required for the trial.