- 1Before the visit
- 2During the visit
- 3After the visit
Reminders
Fewer missed visits with timely reminders
Set up confirmations and reminders by SMS and email, with booking details and management links. If someone doesn’t show, invite them to reschedule with a text.
14-day trial · Card required
Sample studio
Appointment notices
- SMS
- 24 h beforeOn
- 1SMS reminders on your timing
- 2Follow-up on missed appointments
- 3Business email and calls
What changes in your day
Without Guwy, and with it
Without Guwy
- You spend part of the morning texting each client about their appointment
- When someone misses a visit, following up slips between appointments
- You call and text from your personal phone, with no business record
With Guwy
- SMS reminders go out on their own with the lead time you choose
- When you mark a no-show, a text invites the client to reschedule
- Email, calls and SMS history stay in the business account
How it works
Reminders in three steps
- 01
Check contacts and consent
Make sure your clients have a phone number or email and the matching consent to receive service messages.
- 02
Turn on notices in Notifications
Enable SMS reminders, choose the lead time, and separately review appointment emails and your account resources.
- 03
Keep your calendar current
Notices follow your appointments. Check the message history; the screen doesn’t need to stay open.
Try it here
Choose which notice your client gets
Three notices you can turn on in Notifications, with a sample of what the client receives. All need their contact details, consent and available resources.
SMS before the visit
- Channel and timing
- SMS · 24 hours before
- Sample message
- See you tomorrow at 3:00 p.m.
- Includes
- Appointment details and a manage link
Opt-outs and sending hours are respected. A sent text isn’t guaranteed to be read.
Sample dataAppointment email
- Channel
- Sample subject
- Your appointment Friday at 10:00 a.m.
- Includes
- Booking details and a manage link
Appointment emails are set up separately from texts and use your plan’s email resources.
Sample dataSMS after a no-show
- When it goes out
- When you mark the visit as a no-show
- Sample message
- We missed you today. Want to reschedule?
- What it doesn’t do
- It doesn’t book a new appointment
It’s a service text, not a promotion. If the client gets in touch, you book the new visit yourself.
Sample dataReminders
Everything you can do
Confirmations and reminders
SMS and email notices with booking details and links so clients can manage their appointment.
Missed-appointment follow-up
When you mark an appointment as missed, a service text invites the client to reschedule.
SMS message history
See received messages and recorded automatic sends for each client in your business inbox.
Business email in one place
Write, reply to and forward emails from your business mailbox, using a domain you already own.
Calls from Guwy
Call clients with a configured business number and review each call’s status and duration afterward.
For your specialty
How each specialty uses it
- Permanent Makeup SMS or email notices before the procedure and the touch-up. See the solution
- Lashes SMS or email notices before every fill. See the solution
- Hair removal A reminder before each visit so no session slips by. See the solution
- Body A reminder before each session helps keep the plan on pace. See the solution
- Nails A reminder before their fill, using your account resources. See the solution
- Hair An SMS or email notice before every long color session. See the solution
Reminders
Frequently asked questions
An active channel, the client’s contact details, their consent to receive messages and available resources. For now, texts and calls only reach U.S. and Canadian numbers. Opt-outs and timing rules apply, and a sent message isn’t guaranteed to be read.
The plan includes 200 SMS, 500 emails and 100 voice minutes per business each month, among other resources. Check usage in Billing and add packs when needed.
No. The SMS inbox is for reviewing received messages and automatic sends. Reminders and campaigns are sent from their own features.
No. It’s a service text, not a promotional campaign, and it doesn’t create a new booking. If the client gets in touch, you schedule the new appointment from your calendar.
Already using Guwy?
Step-by-step guides
Set it up with the help center guides.
Try it with your business, 14 days.
US$24.99 a month with 1 professional included · US$15.99 per additional professional · Card required for the trial.