Confirmations & reminders
Configure appointment notices by SMS and email, with booking details and management links.
Before you start
Sign in with a role that can access this feature. If the section is missing, ask the owner to check your user permissions.
Require an active channel, contact details, applicable consent and balance. SMS and email timings are configured differently.
Step by step
- Check client contact details and service messaging consent.
- Enable SMS reminders and choose a lead time.
- Separately review appointment emails and account resources.
- Keep appointments current and review message history.
Usage details
SMS and email follow different settings. Consent, opt-outs, timing and resources apply. Sent does not guarantee read. The screen does not need to stay open.